Privacy policy

Last updated: August 8, 2026

Mourveil operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”).

Mourveil is powered by Shopify, which enables us to provide these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through our website or communicate with us.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect the following types of personal information:

Contact Information

Including your name, email address, shipping address, billing address, phone number, and other contact details.

Payment Information

Including payment details, transaction information, payment confirmations, and other information required to process your purchase.

Order Information

Including products you view, add to your cart, purchase, return, exchange, or cancel.

Account Information

Including account details, preferences, and settings if you create an account.

Communication Information

Including information you provide when contacting our customer support team.

Device and Usage Information

Including your device information, browser type, IP address, network information, and how you interact with our website.

How We Collect Personal Information

We may collect personal information from:

  • Directly from you when you place an order, create an account, contact us, or use our Services.
  • Automatically through cookies, analytics tools, and similar technologies when you browse our website.
  • Service providers that help us operate our store, process payments, fulfill orders, and provide customer support.
  • Other third-party services when applicable.

How We Use Your Personal Information

We may use your personal information to:

  • Process and fulfill your orders.
  • Arrange shipping and delivery.
  • Process payments, returns, refunds, and exchanges.
  • Provide customer support.
  • Improve our website, products, and shopping experience.
  • Personalize product recommendations and services.
  • Send marketing communications, promotions, and updates when permitted.
  • Detect and prevent fraud, security risks, or unauthorized activities.
  • Comply with applicable legal requirements.

How We Share Your Personal Information

We may share your personal information with trusted third parties when necessary to provide our Services, including:

  • Shopify and service providers that support our store operations.
  • Payment processors.
  • Shipping and fulfillment partners.
  • Analytics and marketing service providers.
  • Customer support tools.

These third parties only process your information as necessary to provide their services and are required to handle your information appropriately.

We may also disclose information when required by law, to protect our rights, or to prevent fraudulent or illegal activities.

Shopify and Third-Party Services

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell products and provide Services to you.

Shopify may collect and process personal information related to your use of our store in accordance with its own Privacy Policy.

For more information about how Shopify handles personal information, please visit Shopify’s Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences.
  • Improve website functionality.
  • Understand how visitors use our website.
  • Provide personalized experiences.
  • Support advertising and marketing activities.

You may manage cookie preferences through your browser settings.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our Services are not intended for children under the age of majority in their applicable jurisdiction.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove such information.

Data Security and Retention

We take reasonable measures to protect your personal information.

However, no online transmission or storage method can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to:

  • Provide our Services.
  • Complete transactions.
  • Meet legal obligations.
  • Resolve disputes.
  • Enforce our agreements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information.
  • The right to receive a copy of your personal information where applicable.
  • The right to manage marketing communication preferences.

To exercise these rights, please contact us using the information below.

International Data Transfers

Your personal information may be transferred, stored, and processed in countries other than your own.

We take appropriate measures to ensure that your information remains protected in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Mourveil

Email:
cziy915@gmail.com